People form quick opinions about a brand or company based on what they read online. The first thing that they do is do a Google search about the company, read the reviews, and related news articles. A negative presence online, or no presence at all, can majorly impact the growth of your brand or company. Your online reputation holds value whether you’re closing a business deal, talking to journalists/reporters, or developing a business partnership.
Assert
your brand name
Respond
to all the reviews
Build your
online presence
Content
Marketing Strategy
Provide appreciable
customer service
Track
and analyze results
Brand reputation is an integral part of any organization.And brand reputation management Services play an important role in the success of any organization, regardless of its size.We at Toffee, help in developing an organization-specific digitally equipped defense strategy and implement it to combat negative reviews online, but also clean and remove any future occurrencesof the same before it spreads.
Celebrity Reputation Management is important if you plan to utilize your contacts and network as a career. We at Toffee,help in building, maintaining, and projecting a positive light on you at all times. The smallest rumor, or an attack purely based on jealousy - if and when unchecked - can tarnish your reputation online. There will also be a time when you would need assistance in replying to your fans and followers, remove unnecessary and out-of-context images, to protect you online. We at Toffee also assist in these fields.
When it comes to corporates, it is very easy to tarnish and harm your online image. A remark from a single, disgruntled customer can become bad for your reputation online. It is in these times that reputation management services for corporates become an ideal defense. We at Toffee, aim to enhance the positive remarks, reviews, and comments online; eradicate negative corporate online comments, reviews, and opinions that affect the brand’s online image.
We monitor and analyze existing web content about your organization’s brand and products. We keep a track of online journalism and user-created content such as blogs and blog comments via online reputation monitoring software.
We help you proactively respond to negative reviews if any, and at the same time build and promote positive content on different web platforms related to your brand and company.
We help you devise ways to be more customer-friendly and accessible. We help you choose the online interface you use to provide information to and for interacting with the web audience.
Online Reputation Management or ORM refers to the monitoring, protecting, mitigating, and improving how your business looks like in the minds of the online audience. It means looking and analyzing what is being talked about you, and where. Another term used for ORM is Corporate Reputation Management. And if the entity whose reputation is being managed is a brand rather than a corporate, it is referred to as Brand Reputation Management Services.
Online Reputation Management or ORM refers to tracking, securing, minimizing, and changing the way the company looks in the online public's minds. It means looking at and evaluating what you are being asked, and when. And since the company that maintains its image is a brand rather than a business organization, it is referred to as Corporate Reputation Management Services.
People form instant opinions about what they read online about a brand or business. The first thing they do is do a business search on Twitter, read the comments, and posts related to the industry. A negative online presence, or no presence at all, will significantly impact your brand or company's growth. If you are negotiating a business contract, talking to journalists/reporters, or forming a business relationship, your online identity carries interest.
It is pointless to call it "Online Reputation." An online reputation is actually your reputation. Everything in the modern world today reeks of criticism. It's fine from a point of freedom of speech; poor if your company has been defamed and threatened. Thus, it becomes imperative to employ the best online reputation management companies to handle your image.